This page sets out the terms and policies that apply across all Linker products and services, forming a single, complete agreement between you and our company. By registering a Linker account or using any Linker product or service, you confirm that you have read, understood, and agreed to everything on this page.
Linker (the "Service") is a brand of AI marketing products and services provided by Digit Spark CO., LTD. (Company Registration No. 89125475, the "Company"). The Company delivers all of its products and services through a single MyLinker account system.
To use the Service, you must register for a MyLinker account. You agree to provide accurate and complete information and to keep your account credentials secure; you are responsible for all activity under your account. You must be at least 18 years old (or have the consent of a legal guardian), or be a lawfully established business entity. By completing registration, you are deemed to have read and agreed to all the terms and policies on this page, including the Privacy Policy, Cookie Policy, Refund Policy, and Payment & Billing Information. These terms apply uniformly to every Linker product and service you use, with no need for separate consent per product. The Company will retain electronic records of your consent—including the time and manner of consent, the applicable version of these Terms, your account identifier, and IP address—in accordance with Taiwan's Electronic Signatures Act, as evidence that a contract has been formed between the parties.
You agree not to use the Service for any of the following:
You are solely responsible for any liability arising from a violation of the above, and the Company may suspend or terminate your account depending on the severity of the violation.
You retain ownership of any materials and data you upload to the Service; you grant the Company a license to process such data to the extent necessary to provide the Service. Content you generate through the Service is yours to use freely, provided it complies with these Terms and any applicable platform policies. The Service's software, interfaces, trademarks, and related assets remain the property of the Company or its licensors.
The Service may connect with third-party platforms (such as Facebook, Instagram, LINE, and WhatsApp) and payment service providers. When using these features, you are also bound by the respective terms of each third party.
The Service is provided "as is." AI-generated content may contain errors or inaccuracies, and you are responsible for reviewing it before publishing or running any campaigns. To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
The Company may revise these Terms and the policies on this page to reflect changes in law or the Service; any revision will update the version number and effective date shown on this page. For material changes to pricing, refund rules, or the scope of personal data use, the Company will notify you by email or in-app notice at least 14 days before the effective date. If you continue using the Service after a revision takes effect, you are deemed to accept the updated terms; if you disagree, you may cancel your subscription before the effective date. These Terms are governed by the laws of Taiwan (R.O.C.), with the Taipei District Court, Taiwan, as the court of first instance.
↑ Back to Table of ContentsWe use your personal data for the following purposes: providing and maintaining the Service, account and payment management, customer support and inquiry response, service quality analysis and improvement, and marketing communications you have consented to receive. We do not sell your personal data to third parties. Your data may be used in Taiwan and in the regions where the cloud services we use are located, and may be processed and used—by automated or other means—within the scope of the purposes described above.
Only to the extent necessary, we may share your data with: processors who help us provide the Service (such as cloud providers and our payment service provider, SHOPLINE Payments), platforms you have authorized us to connect with, or government authorities as required by law.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After account termination, your data will be deleted or de-identified within a reasonable period unless otherwise required by law. Records related to transactions, electronic invoices, and accounting are retained for the statutory periods required under the Business Accounting Act and the Tax Collection Act (accounting documents for at least 5 years, ledgers and financial statements for at least 10 years), regardless of account termination.
Under Taiwan's Personal Data Protection Act, you may request to access, review, copy, correct, or delete your personal data, or ask us to stop collecting, processing, or using it. To make a request, please email info@ilinker.ai.
You are free to choose whether to provide your personal data. However, if you do not provide the information required for registration, payment, or invoicing, we may be unable to provide the corresponding services.
↑ Back to Table of ContentsLinker is a digital service delivered continuously over the internet. It includes platform access, software features, content generation, data processing, and other functionality provided during your subscription period, depending on your selected plan.
Where any component of the Service legally qualifies as "digital content not delivered on a tangible medium" or an "online service that is complete upon delivery," the Company will clearly inform you before providing it that Article 19, Paragraph 1 of the Consumer Protection Act's right of withdrawal may not apply, and will proceed only after obtaining your prior consent.
Any statutory right of withdrawal, termination, refund, or other consumer right that cannot be waived in advance remains unaffected by this policy.
For each of Linker's subscription plans, whether billed monthly or annually, the User may choose whether to enable auto-renewal. Where the User has enabled auto-renewal, the Company will charge the User's registered credit card for the next billing period on the expiration date of the current subscription period, and the Service will continue without interruption. Upon each successful charge, the Company will notify the User by email of the transaction amount and the electronic invoice information. The plan details and amount for the next billing period shall be as stated in the "Subscription and Billing" section of MyLinker at the time of the charge.
When subscribing to a monthly or annual plan, the order page includes a separate checkbox for "auto-renewal," which is unchecked by default. The User may select this option at the time of subscription, or enable or disable it at any time thereafter on the plan page of MyLinker, without contacting customer support. Where the User does not select or has disabled auto-renewal, the provisions below shall apply; where the User does not wish to renew, the User may cancel the subscription in accordance with the provisions below.
For annual plans with auto-renewal enabled, the Company will notify the User by email 60 days, 30 days, and 7 days before the expiration of the subscription period, stating the expiration date, the amount due for the next billing period, and the fact that the charge will be made automatically upon expiration. For monthly and annual plans for which auto-renewal has not been selected or has been disabled, the Company will notify the User by email on the expiration date that the subscription has expired. As monthly plans have a shorter billing cycle, no separate notice is sent prior to expiration.
Where the User has not selected or has disabled auto-renewal, the Company will not charge the User on the expiration date of the subscription period, and the subscription will expire on that date. Not selecting or disabling auto-renewal does not terminate the subscription relationship prior to its expiration date; the User may continue to use the Service until the end of the current subscription period.
After the subscription has expired, the User may complete payment by clicking "Renew Now" on the plan page of MyLinker, which will renew the subscription for one additional period at the plan price then in effect, and the Service will continue accordingly. Clicking "Renew Now" constitutes an expression of intent to renew for that period only and does not enable auto-renewal; the User must separately enable auto-renewal on the plan page if the User wishes to do so.
If a subscription expires without payment being completed, the Company may suspend the Service for that subscription. During the suspension period, the User may not make additional purchases, change plans, or carry out other optional transactions, and may only complete payment to restore the Service or cancel the subscription. The User's account and existing data will be retained for the period set forth in the Privacy Policy on this page, and the User may resume use of the Service after completing payment or resubscribing.
"Disabling auto-renewal" and "canceling the subscription" are distinct expressions of intent with different effects, applicable to both monthly and annual plans; the User may choose either option as needed.
Not selecting or disabling auto-renewal only means that the Company will not charge the User automatically on the expiration date of the subscription period; the subscription relationship is not thereby terminated early, and the User may complete payment after expiration to renew and continue the Service.
If the User cancels the subscription, the subscription relationship terminates upon expiration of the current subscription period; the Service will stop upon expiration, and no further charges will be incurred. Fees already collected for the current period will not be refunded, except as otherwise mandatorily required by law or as provided under the refund exceptions set forth in this policy.
Fees for monthly plans are charged in advance on a monthly basis, and the User may choose whether to enable auto-renewal. Where auto-renewal has not been selected or has been disabled, the subscription will expire on the expiration date of the then-current subscription period, and the User may renew for one additional period by clicking "Renew Now" on the plan page of MyLinker. The User may also cancel the subscription at any time; following cancellation, the Service remains available for the remainder of the current subscription period and will cease upon its expiration. Except as otherwise required by applicable law or as provided under the exceptions to this policy, fees already collected for the current period will not be refunded.
Annual plans offer a discounted rate for a fixed 12-month subscription. The annual fee is payment in full for the entire subscription period and is charged as a single upfront payment before the subscription begins—it is not a monthly, installment, or otherwise divisible payment arrangement.
The User may turn off auto-renewal or cancel the subscription at any time during the subscription period; neither action terminates the current period early, and the User may continue to use the Service until the original subscription period expires. For a User who turns off auto-renewal, no charge will be made upon expiration, and the User may complete payment after expiration to renew; for a User who cancels the subscription, the subscription relationship terminates upon expiration of the original subscription period.
Except as required by law or under the refund exceptions in this policy, once an annual plan is activated, the fee already paid will not be refunded on a daily, monthly, usage, or pro-rated basis due to early cancellation, infrequent login, low usage, unused months, unused plan quota, remaining credits, or any other individual usage pattern.
The content-processing quota included in each Linker plan represents a service usage entitlement tied to a specific subscription period—it is not cash, a deposit, an electronic payment balance, or an asset that can be converted to cash. Unused plan quota is governed by the validity period, reset schedule, and expiration rules described on the relevant product pricing page, and cannot be exchanged for cash or refunded.
Once credits from a credit pack have been redeemed, used, or consumed, the used portion is non-refundable. Whether unused credits are eligible for cancellation or a refund is determined by applicable law, the disclosures on the purchase page, and this policy. This does not apply to system errors, duplicate charges, or refunds required by law.
Unused purchased credits are valid for 12 months from the date they are credited to your account and do not reset monthly. Credits that expire unused will be forfeited and cannot be exchanged for cash, transferred, or refunded, except as otherwise required by law.
The non-refundable rules above do not apply in any of the following situations, and the Company will process a refund based on applicable law, the actual affected period, and the specific circumstances:
Simply not using the Service, low usage, unused quota, forgetting to cancel, changing needs, or other circumstances not attributable to the Company do not qualify for a refund.
Please email info@ilinker.ai or call our customer service line at +886-2-2521-8885, and provide your account email and transaction details. Refunds will be issued to your original payment method; processing time depends on the payment provider and issuing bank, and typically takes 7–14 business days. Once a refund is confirmed, the Company will void the original electronic invoice or issue an allowance certificate in accordance with the Uniform Invoice Regulations, and will send the relevant documentation to your invoice email address.
↑ Back to Table of ContentsAll credit card transactions are encrypted and transmitted through SHOPLINE Payments' PCI DSS Level 1 certified system—the highest level of the Payment Card Industry Data Security Standard. Your full credit card number and other sensitive payment details are encrypted and processed by SHOPLINE Payments in accordance with these standards; the Company never accesses or stores your complete credit card number.
The Service currently supports online payment by credit card. Subscription plans are billed according to the monthly or annual cycle selected by the User; where the User has enabled auto-renewal, the registered credit card will be charged automatically on each billing date. When subscribing to a monthly or annual plan, "auto-renewal" is a separate checkbox on the order page, which is unchecked by default; the User may select this option at the time of subscription, or enable or disable it at any time thereafter on the plan page of MyLinker. Where auto-renewal has not been selected or has been disabled, the subscription will expire on the expiration date of the current subscription period, and the User may renew by clicking "Renew Now" on the plan page of MyLinker; if the User does not wish to renew, the User may cancel the subscription. The billing date for each period, as well as the plan details and amount, can be viewed in the "Subscription and Billing" section of MyLinker; upon each successful charge, the Company will notify the User by email of the transaction amount and the electronic invoice information. For annual plans with auto-renewal enabled, the Company will additionally send a notice 60 days, 30 days, and 7 days before the expiration of the subscription period; for monthly and annual plans for which auto-renewal has not been selected or has been disabled, the Company will send a notice on the expiration date that the subscription has expired. For the distinction between disabling auto-renewal and canceling the subscription, please refer to the Refund and Cancellation Policy on this page. If a charge is unsuccessful, the Company will notify the User by email; the User should confirm or update the payment method and complete payment, and the Company may suspend the Service if payment is not completed, with the Service to be restored upon completion of payment. During any period in which the Service is suspended or ceased due to non-payment upon expiration or an unsuccessful charge, the User may not add on services, change plans, or carry out other optional purchases, and may only complete payment to restore the Service or cancel the subscription.
All plans on this Service are billed in advance. The period from the date a consumer places an order and payment is successfully completed to the end of the service period covered by that payment is at most 12 months (1 month for monthly plans; 12 months for annual plans and annual contract services; credit pack points remain valid for 12 months from the date they are credited). The Company does not offer prepaid plans with a service period longer than 12 months.
The Linker Post, Linker Creator and Linker One plan prices shown on this website are listed in US dollars (US$); actual billing is processed in New Taiwan Dollars (NT$) via Taiwan-based payment processing, converted at the exchange rate on the day of the transaction. Exchange rates and cross-border fees are subject to the card issuer's terms. Orders from outside Taiwan are priced in US dollars (US$) and do not include Taiwan business tax (VAT). The payment receipt issued for such orders is a standard invoice, not a Taiwan e-invoice (Uniform Invoice).
The Company issues cloud-based electronic invoices through a value-added service center approved by Taiwan's Ministry of Finance (ECPay). Individual customers can choose in MyLinker to receive their invoice via a member carrier, mobile barcode carrier, or citizen digital certificate carrier, or donate it to a charity; business customers should provide their company registration number and invoice title, and the Company will issue a business electronic invoice accordingly. Invoices are issued automatically upon successful payment and sent to your invoice email address; if your invoice number wins a prize, you will be notified and can claim it in accordance with Ministry of Finance regulations.
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