This page sets out the terms and policies that apply across all Linker products and services, forming a single, complete agreement between you and our company. By registering a Linker account or using any Linker product or service, you confirm that you have read, understood, and agreed to everything on this page.
Linker (the "Service") is a brand of AI marketing products and services provided by Digit Spark CO., LTD. (Company Registration No. 89125475, the "Company"). The Company delivers all of its products and services through a single MyLinker account system.
To use the Service, you must register for a MyLinker account. You agree to provide accurate and complete information and to keep your account credentials secure; you are responsible for all activity under your account. You must be at least 18 years old (or have the consent of a legal guardian), or be a lawfully established business entity. By completing registration, you are deemed to have read and agreed to all the terms and policies on this page, including the Privacy Policy, Cookie Policy, Refund Policy, and Payment & Billing Information. These terms apply uniformly to every Linker product and service you use, with no need for separate consent per product. The Company will retain electronic records of your consent—including the time and manner of consent, the applicable version of these Terms, your account identifier, and IP address—in accordance with Taiwan's Electronic Signatures Act, as evidence that a contract has been formed between the parties.
You agree not to use the Service for any of the following:
You are solely responsible for any liability arising from a violation of the above, and the Company may suspend or terminate your account depending on the severity of the violation.
You retain ownership of any materials and data you upload to the Service; you grant the Company a license to process such data to the extent necessary to provide the Service. Content you generate through the Service is yours to use freely, provided it complies with these Terms and any applicable platform policies. The Service's software, interfaces, trademarks, and related assets remain the property of the Company or its licensors.
The Service may connect with third-party platforms (such as Facebook, Instagram, LINE, and WhatsApp) and payment service providers. When using these features, you are also bound by the respective terms of each third party.
The Service is provided "as is." AI-generated content may contain errors or inaccuracies, and you are responsible for reviewing it before publishing or running any campaigns. To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
The Company may revise these Terms and the policies on this page to reflect changes in law or the Service; any revision will update the version number and effective date shown on this page. For material changes to pricing, refund rules, or the scope of personal data use, the Company will notify you by email or in-app notice at least 14 days before the effective date. If you continue using the Service after a revision takes effect, you are deemed to accept the updated terms; if you disagree, you may cancel your subscription before the effective date. These Terms are governed by the laws of Taiwan (R.O.C.), with the Taipei District Court, Taiwan, as the court of first instance.
↑ Back to Table of ContentsWe use your personal data for the following purposes: providing and maintaining the Service, account and payment management, customer support and inquiry response, service quality analysis and improvement, and marketing communications you have consented to receive. We do not sell your personal data to third parties. Your data may be used in Taiwan and in the regions where the cloud services we use are located, and may be processed and used—by automated or other means—within the scope of the purposes described above.
Only to the extent necessary, we may share your data with: processors who help us provide the Service (such as cloud providers and our payment service provider, SHOPLINE Payments), platforms you have authorized us to connect with, or government authorities as required by law.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After account termination, your data will be deleted or de-identified within a reasonable period unless otherwise required by law. Records related to transactions, electronic invoices, and accounting are retained for the statutory periods required under the Business Accounting Act and the Tax Collection Act (accounting documents for at least 5 years, ledgers and financial statements for at least 10 years), regardless of account termination.
Under Taiwan's Personal Data Protection Act, you may request to access, review, copy, correct, or delete your personal data, or ask us to stop collecting, processing, or using it. To make a request, please email [email protected].
You are free to choose whether to provide your personal data. However, if you do not provide the information required for registration, payment, or invoicing, we may be unable to provide the corresponding services.
↑ Back to Table of ContentsLinker is a digital service delivered continuously over the internet. It includes platform access, software features, content generation, data processing, and other functionality provided during your subscription period, depending on your selected plan.
Where any component of the Service legally qualifies as "digital content not delivered on a tangible medium" or an "online service that is complete upon delivery," the Company will clearly inform you before providing it that Article 19, Paragraph 1 of the Consumer Protection Act's right of withdrawal may not apply, and will proceed only after obtaining your prior consent.
Any statutory right of withdrawal, termination, refund, or other consumer right that cannot be waived in advance remains unaffected by this policy.
Monthly plan fees are billed in advance each month. You may cancel your next automatic renewal at any time; after cancellation, you can continue using the Service through the end of the current billing period, after which no further charges will occur. Except as required by law or under the refund exceptions in this policy, fees already charged for the current period are non-refundable.
Annual plans offer a discounted rate for a fixed 12-month subscription. The annual fee is payment in full for the entire subscription period and is charged as a single upfront payment before the subscription begins—it is not a monthly, installment, or otherwise divisible payment arrangement.
You may cancel the next automatic renewal at any time during your subscription. Cancellation only stops future renewal charges after the current period ends—it does not terminate your current subscription early, and you can continue using the Service through the end of the original subscription period.
Except as required by law or under the refund exceptions in this policy, once an annual plan is activated, the fee already paid will not be refunded on a daily, monthly, usage, or pro-rated basis due to early cancellation, infrequent login, low usage, unused months, unused plan quota, remaining credits, or any other individual usage pattern.
The content-processing quota included in each Linker plan represents a service usage entitlement tied to a specific subscription period—it is not cash, a deposit, an electronic payment balance, or an asset that can be converted to cash. Unused plan quota is governed by the validity period, reset schedule, and expiration rules described on the relevant product pricing page, and cannot be exchanged for cash or refunded.
Once credits from a credit pack have been redeemed, used, or consumed, the used portion is non-refundable. Whether unused credits are eligible for cancellation or a refund is determined by applicable law, the disclosures on the purchase page, and this policy. This does not apply to system errors, duplicate charges, or refunds required by law.
Unused purchased credits are valid for 12 months from the date they are credited to your account and do not reset monthly. Credits that expire unused will be forfeited and cannot be exchanged for cash, transferred, or refunded, except as otherwise required by law.
The non-refundable rules above do not apply in any of the following situations, and the Company will process a refund based on applicable law, the actual affected period, and the specific circumstances:
Simply not using the Service, low usage, unused quota, forgetting to cancel, changing needs, or other circumstances not attributable to the Company do not qualify for a refund.
Please email [email protected] or call our customer service line at +886-2-2521-8885, and provide your account email and transaction details. Refunds will be issued to your original payment method; processing time depends on the payment provider and issuing bank, and typically takes 7–14 business days. Once a refund is confirmed, the Company will void the original electronic invoice or issue an allowance certificate in accordance with the Uniform Invoice Regulations, and will send the relevant documentation to your invoice email address.
↑ Back to Table of ContentsAll credit card transactions are encrypted and transmitted through SHOPLINE Payments' PCI DSS Level 1 certified system—the highest level of the Payment Card Industry Data Security Standard. Your full credit card number and other sensitive payment details are encrypted and processed by SHOPLINE Payments in accordance with these standards; the Company never accesses or stores your complete credit card number.
We currently support online payment by credit card. Your subscription will be automatically renewed and charged to your linked credit card on each billing date according to your chosen monthly or annual cycle, until you cancel. You can view your billing date, plan details, and charge amount anytime under "Subscription & Billing" in MyLinker; after each successful charge, we will email you the transaction amount and electronic invoice information. You may cancel your subscription in MyLinker at any time; after cancellation, you can continue using the Service through the end of the current billing period, after which no further charges will be made. If a renewal charge fails, the Company will retry the charge on days 1, 3, and 7 after the failure and will email you to update your payment method. The Service will remain uninterrupted during the 7-day grace period following the failed charge; if all retries fail after the grace period, the Service will be suspended until payment is completed.
All plans on this Service are billed in advance. The period from the date a consumer places an order and payment is successfully completed to the end of the service period covered by that payment is at most 12 months (1 month for monthly plans; 12 months for annual plans and annual contract services; credit pack points remain valid for 12 months from the date they are credited). The Company does not offer prepaid plans with a service period longer than 12 months.
All prices shown on this website are in New Taiwan Dollars (NT$) and include tax.
The Company issues cloud-based electronic invoices through a value-added service center approved by Taiwan's Ministry of Finance (ECPay). Individual customers can choose in MyLinker to receive their invoice via a member carrier, mobile barcode carrier, or citizen digital certificate carrier, or donate it to a charity; business customers should provide their company registration number and invoice title, and the Company will issue a business electronic invoice accordingly. Invoices are issued automatically upon successful payment and sent to your invoice email address; if your invoice number wins a prize, you will be notified and can claim it in accordance with Ministry of Finance regulations.
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