Customer messages from LINE, Facebook, Instagram, and WhatsApp all land in one shared inbox. Nothing slips through, no duplicate replies, and every handover is logged—so your whole team always knows who's handling what and how far along it is.
Linker Inbox is launching soon. Contact us to learn more or join the trial early.
No more switching between apps—your whole team can divide tasks, reply, and keep records all in one inbox.
Messages and comments from LINE, Facebook, Instagram, and WhatsApp flow into one inbox in real time, so you don't have to check each app one by one.
Assign conversations to the right person, add tags and internal notes, so the whole team can see at a glance who's handling what—and how far along it is.
Speed up replies with quick responses and templates—every exchange is automatically saved, so shift changes, time off, or handovers never lose the thread.
A separate window for LINE, Facebook, Instagram, and WhatsApp—when things get busy, messages go unanswered or customers get double replies. And when someone else takes over, the customer has to repeat everything.
Inquiries are spread across different platforms, so during busy times, some always get buried—and customers give up waiting.
The same customer gets two different replies from two teammates, or everyone assumes someone else already answered—and no one does.
During shift changes or time off, conversations stay stuck in personal accounts, so whoever takes over can't see the context and has to ask the customer to start over.
Who's handling what, average response times, the most common questions—it's all guesswork, making it hard to review and improve.
From consolidating and assigning to replying and reviewing, Linker Inbox makes customer messaging clear and manageable for the first time.
Conversations from LINE, Facebook, Instagram, and WhatsApp all come together in one interface, with each message clearly tagged by channel and owner. Switch between conversations without switching apps—and never lose a message on some forgotten platform again.
Assign each conversation to the right teammate, set roles and visibility, and avoid overlap—so everyone stays focused on the messages they own.
Answer common questions with one-click templates. AI can also draft replies in your brand's tone—just review and send for responses that are fast and consistent.
See message volume, average response times, and performance by channel and team member—so service quality can finally be measured and improved.
If your customers message you through more than one channel, Linker Inbox can help.
We're building this multi-channel customer messaging platform right now. If you'd like to become an early user or learn about our launch timeline and plans, get in touch—we'll notify you the moment it's ready.
Linker Inbox is launching soon, bringing conversations from every channel into one inbox.
Contact us for early access or to learn about our launch timeline.